COVID-19 Operations

COVID-19 has necessitated unprecedented adjustments to business at Dion’s and our staff is grateful to those who have trusted Dion’s during this time. As uncertainty continues, we want to assure you that employee and customer safety remains our top priority. We also want you to know that we continue to evolve our business model to bring ease and simplicity to your day.

At the start of the pandemic, we outlined three commitments to guide our decisions.
Today, they are truer than ever and include:

  • Prioritizing the safety, health, and well-being of our employees and customers.
  • Supporting our employees and their families with employment.
  • Keeping our communities fed.
  • Every day, our crews are focused on upholding our safety commitment.
    Specifically, you will find the following in all locations:

  • We conduct employee temperature checks and health screenings prior to the start of each shift.
  • We enforce mask and glove wearing for all employees & require all customers to wear masks.
  • We perform intense and frequent disinfecting in all areas of the restaurant.
  • DINING & ORDERING OPTIONS

    We’re offering a variety of dining options across our locations. Check out our easy-to-read overview below to quickly find the right fit for you.

    If you haven’t tried online ordering or the Dion’s app, now is the time. It allows you to effortlessly order from your mobile device, save favorite orders, or replicate previous ones. An added benefit is that you can skip the hassle of payment at arrival.

    At our New Mexico locations:
    Per the latest state public health order, we are currently offering drive-thru and to-go options only. Our teams have mastered the drive-thru experience, and we are excited to continue to provide this option for pick-up of advance orders in a simple, quick, and easy manner. As parking lot traffic and layout permit, we will also work to provide curbside or takeout where possible.

    At our Colorado & Lubbock locations:
    In addition to drive-thru and carryout options, dining rooms are also open at 50% capacity. To create and maintain a safe and comfortable environment, we have implemented altered entrances/exits, social distancing markers, hand sanitizing stations, closed viewing stands, all food packaged to-go, and single-use condiments. We also kindly ask that when you enter our stores, you take precautions to keep our employees and other patrons safe:

  • Do not enter if you are ill or have recently been exposed to someone who is sick
  • Practice social distancing
  • Regularly wash your hands
  • Wear a mask while at the counter
  • COMMUNITY & EMPLOYEE SUPPORT

    At Dion’s, we care about our community. We are proud to continue providing food, gift cards, and monetary support to those needing assistance in our communities. Examples include meals to healthcare workers at the University of New Mexico Hospital, meals to families staying at the Ronald McDonald House and Brent’s Place, gift cards to foster families in need, and donated PPE supplies to public health centers.

    Needless to say, there has been no shortage of work for our employees. This has allowed us to keep them employed. We are proud to share that we haven’t had any layoffs – an unfortunate reality that many other restaurants are currently facing.

    While you can’t see smiles under our masks, we are pleased to serve you and appreciate your continued support.

    COVID-SAFE CERTIFICATIONS